Creating a Car Wash Business Plan

Before embarking on writing a business plan forsources to help come up with this number including:
starting a car wash, a definition of what a businessIndustry journals
plan is in order. A business plan is a document toTrade groups
identify an opportunity, research why this opportunity isCar washes in similar demographic areas
profitable and the steps needed to capitalize on theIndustry experts
opportunity. The business plan can be a formalCensus data
document or it can be written on the back of a napkinPricing
but the mere act of writing the idea down forces youThe effects of pricing play a large role on how your
to get the idea out of your head and on paper whichproduct is perceived in the marketplace. Price too low
helps find hidden business flaws and makes you thinkcompared to the competition and your product could
carefully about each phase of your business.be perceived as cheap and unreliable. Price too high
Creating a business plan is something anyone can do,with the features and benefits of your product and
even if you don’t know anything about business orfew customers come through the door. While this is a
finances. Even though the business plan is critical tocomplex issue, here are a few things to keep in mind.
getting the idea off of the ground, many entrepreneursMake sure you can make a profit at whatever price
procrastinate when it comes to preparing a writtenyou are selling at.
plan. If you don’t know anything about business orIf you want to have lower costs and “get your foot
finances, this is the best time to begin learning as thein the door” it may be better to offer discounts or
chances of your business being successful will becoupons initially until your business is better known.
limited without this knowledge. Just as a builder won'tDon’t be afraid to charge more for your product or
begin construction without a blueprint, entrepreneursservice than the competition if you have something of
shouldn't rush into new ventures without a plan. The oldmore value to offer.
saying that “those who fail to plan, plan to fail” isPricing is the easiest of the marketing mix to change.
very relevant when talking about starting a business.You may find that a large competitor will under price
SBA’s statistics claim over half of new businessesyou to ensure you can’t make a profit and your
fail in the first three years and the common factor iscar wash goes out of business.
poor planning or under-capitalization (which is also poorManagement & Employees
planning).In this section you would describe who is going to
Getting Startedmanage the business on a daily basis as well as
The first step in creating a business plan is just gettingprovide strategic direction (if these positions are
started. Writing the business plan may seemseparate). Each of these people need to have a brief
overwhelming at first, but if you break the plan downbiography included as well as a resume in the
to bite sized pieces and work on one section at a timeappendix. Try to show how the experience and
won’t seem as daunting. Begin with what youeducation of these people will be able to successfully
know first and describe your business and yourexecute the strategy in the business plan and
product or services. Work towards the more difficultsucceed. Many times the owner may not have the
subjects such as marketing, operations and financials.specific experience for this business, so it is very
Don’t worry about it being perfect now, just get theimportant to pull their other professional experience in
concepts on paper - expand and refine later. If you getand explain how it will make for a successful operation.
stuck on a section in the plan, skip it for now and comeNext, a brief explanation of the employees is in order
back later when you have more details.including:
Who is your audience?What positions need to be filled
When writing your car wash business plan, you needWhen they need to be filled (This is important in
to keep in mind who your intended audience is anddeveloping financial projections as you may have
why you are writing the plan. Why? A plan for thesome employees come on after you start)
bank will be less interested in the exit strategy andHow much they get paid (Be sure to calculate payroll
return on investment than one for equity investors.taxes as well, estimate 15% if not sure)
Additionally, a plan for written for internal use will beIt is also recommended to add the professional and
different than one looking for financing as a bank is notadvisors to your business. These people include:
necessarily interested in detailed operations of theBoard of directors
business.Consultants
StructureAccountants
Business plans tend to have a lot of elements inAttorneys
common. While there is not a format that all businessBankers
plans follow, there are generally accepted guidelinesMentors
that most follow as the order in which the subjectsOperations & Location
flow are not random. The Business Description of aThe operations and location section of the plan
business plan is aimed at painting a picture of yourillustrates how you are going to make or acquire your
business and why this business will be successful. Theproduct and information about your business location.
Marketing, Management and Operations sections areOperations – Explain how and where your products
researched and a strategy of how your business willor services are made. A few points to include in your
compete and operate is developed. Last financialplan
projections show in numbers what you explained in theHow does your car wash operate, what steps are in
business plan for the sales and expenses.your service?
Breaking these three major sections down evenWho are your suppliers?
further, a business plan consists of six keyWhat are the terms and lead time for this product?
components:Location – Location is where you will be doing
Executive Summarybusiness out of. If you are in the classic, I can’t get
Business Descriptionmy location until I get a loan so I can’t finish my
Marketingbusiness plan scenario, list what features you are
Managers & Employeeslooking at in a building along with average prices or
Operations & Locationrents and pad that number a little just in case. A few
Financial Projectionsthings to add:
In addition to these sections, a business plan shouldDepartment of Transportation traffic count – most
also have a cover, title page and table of contents.states have this information online to show how many
How Long Should Your Business Plan Be?vehicles pass your location each day.
The answer that nobody liked in school applies to aBuilding description
business plan which is, “as long as it needs toWhat is the size
be”. The more complex a business or the moreWhere is it located
sophisticated investors or funds requested will increaseSpecific reasons for this property
the length of a plan. An average car wash businessProximity to suppliers, roads, airports, railroads, and
plan narrative should be 4-15 pages plus financials andshipping centers, etc.
appendix items.Zoning
Business Plan OutlineAverage utilities – Be sure to get the last 12 months
Executive Summaryfrom the electric company if the building had been
The executive summary is the first part of theoccupied. This could be an expensive lesson from a
business plan but is the last to be written. It gives thedishonest landlord. If you are opening a new location,
reader a quick glance of what your business proposaltry to talk with other car wash operators in a
is about and what you are asking for. This part isnon-competitive area to get a estimate
critical as most readers will scan this section beforeAdd pictures to the appendix
deciding whether to read further.Add a floor plan to the appendix
The executive summary should typically be aboutPurchase price or monthly rent/lease
one-half of a page in length and include what youInclude sales/rent/lease agreement in appendix
would cover in an elevator pitch such as:If building or renovating be sure to include quotes as
Explain the condensed version of the businessthis is an area frequently underestimated in costs.
conceptFinancial Projections
Product description or service propositionFinancial projections are placed at the end of your
This section should emphasize any unique features orbusiness plan, before the appendix but it a very critical
benefits that what is currently in the industry or area,piece to the plan. The three must-have financial
aka why would someone buy your product over thestatements are a cash flow statement, a profit and
competition.loss statement and a balance sheet. The information
The demographics of your marketalready provided in the narrative portion of the
The Management teambusiness plan must match the financial projections.
When the anticipated start date isMost financial projections are three years in length. It is
Your equity positiona good idea to include a Notes & Assumptions to
How much are you asking forFinancial Projections page to both help make sure all
Concise is the key in the executive summary. You willof your numbers come through and provide an
go into more detail later in the business plan.itemized list to provide clarity for the reader.
Business DescriptionNotes & Assumptions to Financial Projections
The purpose of the business description is toLoans
objectively describe the car wash business details andBreak out each loan (building, equipment, inventory)
future potential include:Amount
MissionInterest rate
What the business doesLength
Description of products and/or servicesAnd any monthly costs not discussed in business plan
Industry informationnarrative
Business OrganizationCost of goods/inventory
Status of the business (start-up, expansion orAdvertising
purchasing)Employee wages
Current and future goalsInsurance
Any facts or figures should be noted and sourcesLicense & fees
included in the business plan. This information isMiscellaneous
important should you need to defend your data andProfessional fees
assumptions. The business description is where youRent/property taxes
are trying to paint a picture of the potential of yourRepairs & maintenance
business along with the facts to support it. Try to injectSupplies
energy and excitement to get the reader enthusiasticTelephone
about the idea, without going overboard of course.Utilities
After describing the business, it is time to describe andVehicle expense
additional products or services your car wash is selling.Etc.
Keep in mind that it is important to show how yourAnything else that needs to be explained in the
products and services are better than the competition.financials that is not in the narrative
If you don’t have a good answer than you shouldFinancial Projection Sections
rethink your strategy. What is it about your car washStartup Expenses – These are all expenses you
that is going to get the customer to change doingwill incur prior to opening your car wash. It is
business with the competition?recommended to have quotes available or in the
Marketingappendix for the larger items. It is also recommended
A very important part of your business plan is thethat you pad your numbers some as there will always
marketing section. Regardless of the quality of yourbe unexpected expenses that were not accounted
products and your services, your business will be lost infor.
the clutter of advertising. If you don’t know yourSources and Uses of Funds – This section details
customers, how will they ever find you? All of thishow the loan money will be used (inventory, car wash
begins with doing some research.equipment, repairs and improvements, working capital,
Customers: Who Is Your Marketetc) and who is providing it (bank, investor or owner).
The first step is to determine who you are going to sellYou will likely need to be injecting 20% of your own
to by identifying common characteristics of yourmoney and maybe more depending on the risk
market such as age, income, race, religion, education,assessment of the business and your personal
interests and/or geographic locations. While everyonefinances.
will want to wash their car product how are you goingCash Flows - The cash-flow statement is one of the
to effectively advertise to everyone and still make amost important pieces of your business plan. It shows
profit? What you need to do instead is determine thea schedule of the money coming into the business and
group or groups of people who are most likely to useexpenses that need to be paid and whether you have
your car wash services and market to them. After allenough cash to sustain the business gained during the
you are trying to generate a positive return on yourwarm month to cover the costs during the winter
marketing dollars, so use them wisely.months. Every part of your business plan is important,
Competitionbut none of it means a thing if you run out of cash.
In today's ultracompetitive marketplace, there is goingShould this number be negative, you either need to
to be competition, no matter how creative yourraise sales, reduce expenses or have more cash.
business concept is. Attempting to run a portion ofYour cash flow statement will typically be three years
your car wash business better than the competitionin length with the first year analyzing the monthly
may be a difficult challenge so it is often better tofigures and later years by quarter. Don’t be
focus on planning on being different and competingintimidated with the cash flow statement as it is merely
with them less directly. Can you serve a particulara future look into your checking account.
market niche such as the elderly that isn’t beingProfit & Loss – This statement, while similar to the
looked at? Can you identify a unique operationscash flow statement but illustrated annually looks at
marketing/distribution strategy with a mobile approach?the effects of non-cash charges such as depreciation
Even if you don’t have direct competition in yourand amortization to get an accounting overview of the
area meaning someone selling the same or similaroperations of your business.
products/services, you will have indirect competition forBalance Sheet – The balance sheet is a summary
replacement products/services. If you indicate in yourof the value of all assets, liabilities and equity for an
plan there is no competition it will be viewed that thereorganization at the end of each year. A balance sheet
is either no market for your product or you have notis often described as a "snapshot" of a company's
done your research.financial condition and will show the value of the
Optimally you will want information on at least threebusiness over time.
but no more than five competitors. List informationPersonal Financial Statement – If you are looking at
about who they are, how long they have been inbank financing every person who will have a 20% or
business, location, products or services offered,more ownership position will need to provide a
perception on pricing, quality, etc. and compare yourpersonal financial statement to show how effective
advantages and disadvantages. If the information youthey are at managing your money. This statement will
are looking for is not available online, you may need toshow your assets (checking & savings accounts,
pretend you are a customer to get some of thiscd’s ira, 401K, valuables, home, vehicle, etc) as well
information.as assets (mortgages, credit card bills, installment
Distribution - How Will You Get the Product To Theaccounts, etc)
Customer: By looking at who your market andAppendices
competition is, you will have an idea of how to getAppendix items are various pieces of information that
your product to them. Perhaps through your researchhelp make your case. Include details and studies used
you will find a strategic advantage to serve thein your business plan; for example:
customer that the competition does not.Quotes for items over $500
Promotional StrategyResumes of the management team
With the above steps researched, the promotionalIndustry research
strategy follows. The promotional strategy is whereDemographic data and trends
most entrepreneurs fail as they use the blanketMaps/floorplans/blueprints of location
statement that they are going to advertise in theLeases and contracts
newspaper, radio and/or television without thinkingLetters of support
through the process or the customer. The promotionalThere is a lot to creating your business plan but will
strategy provides you a map of how you are going todefinitely make your business stronger. While it may
reach your market in the most efficient mannerseem easier to have someone else write your plan,
possible. Advertising is expensive, use it wisely.there is no substitute to writing it yourself. This is your
Sales Projectionsbusiness and by writing it yourself you will have a
On of the more difficult areas of the business plan isbetter understanding of your business and strategies
coming up with sales projections. This number isfor success. There are also many free business plan
probably going to be wrong and that’s ok. Whattemplates and workbooks available on the web to help
you want is a figure backed up with justifiable data.you get started. You can use these to help get started
Just grabbing a number out of the air saying you willcreating your business plan and then modify it for your
make $300,000 won’t work. There are manycar wash business.