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Due Dilegence 101 Or What You Do Not Know Can Kill You! - Part 1

Introduction: auto repair shops; real estate services
This article is written as a general contractors, non-real estate repair/
discussion on the subject of "Due services, and retail stores.Restaurants-
Diligence". It is for informational Non-Franchise:
purposes and not intended to be a Restaurants compose over 25% of all
definitive guideline for your exact businesses for sale. This is not because
situation. You should consult the they all go broke, as the SBA reports. It
appropriate professionals with regard to is because 28% of all retail businesses
your specific transaction or situation. are food service or food sales. It is the
Further, this article is in no way largest segment of the consumer market.
advocating, suggesting or implying that Because it is a retail consumer business,
anyone engages in any type fraudulent it deals in 33% cash. Every
activities whatsoever. These are simply independent-non-franchise food service
the things a buyer should be aware of business I have been into shows zero
when doing due diligence in buyer a profit on the books. Some even go
business.Due Diligence Defined: overboard and show a tax loss. It is
The phrase is composed of two words. because they do simple tax planning that
"Due" which the dictionary defines as does not require an MBA degree to figure
"Proper or Adequate" and Diligence, which out. If the business doesn't show all of
is defined as "Degree of care or caution its cash, or any of its cash, the
expected of a person. Especially as a expenses will equal the reported income.
party to an agreement." Caution: is the This alone makes it attractive to many
watchword in this definition.Financial buyers. We will not discuss the moral
Statements - What to look for:Add Backs: issues of this attitude; it is what it
If you bought the business through a is. What we have to discuss is how do
business broker you should have received you, the buyer, can prove that the
the business financial statement with a business is making a profit? And if it
separate worksheet showing adjustments to is, how much?Restaurants come in two
those statements. These adjustments show categories. 1. Fast food-counter sales.
the owner's benefits received from the 2. Sit down. Fast food restaurants have
business besides the profit and salary he computerized cash registers that record
receives. These can also be defined as the sales into its computer, which has a
personal expenses that need to be added memory. This memory has daily totals
back to the profit. Depreciation, incomes going back to the beginning of the
taxes, interest expense are add backs computer's history. Most owners close out
that are not personal. Personal includes their cash registers at the end of the
such things as family auto expenses, day and print out the tape of each day's
owner life insurance, owner health activities. This does not automatically
insurance, business entertainment that wipe out the information for the day. The
was not really spent on clients, business computer does, I am told, have a delete
trips not really for business, home button on it allowing the owner to wipe
office expenses, family cellular phones out the full memory in the computer, in
and much much more.Make the seller show the event of an audit. I have also been
you the details on some or all of these told, but do not believe, that an
expenses to verify that they are really electrical blackout can wipe out the
personal and not actually business memory in the computer and that is why
expenses that shouldn't be added back to one seller said he couldn't give me
profit. Spend time asking detailed access to this information.If we are
questions with the general ledger in talking about a sit down restaurant sales
front of you. Go through individual information, you can use the daily order
charges and what they mean, until you ticket, which are then imputed into the
fully understand what is being added back computer. This gives 3 sources: tickets,
and why.Inventory: computer and daily tape totals.When this
Inventory of resale merchandise must be information is not available, for any
checked for two reasons. One is you have reason, an experienced restaurant
to pay for it. Be careful, you do not consultant can tell you the sales
want to buy merchandise that is old, activities just by inspecting the
worthless and not saleable anymore. Only restaurant and counting the number of
pay for current marketable product. The customers eating at 4 key times in a day,
price you are suppose to te pay for the and on several key days per week. Then
inventory is the seller's cost. The price the consultant can figures out what the
for old slow inventory is negotiable. average sales ticket amount is. With this
Always spot check the price and count the information like magic the consultant
merchandise listed on the inventory list. knows the gross sales figure, for the
Do people put down that there is three of year.A double check procedure for
an item when there are only two? Of restaurant consultants is to then look at
course, especially when they think no one the food purchases and its costs and can
is going to be checking them out. confirm that it matches the actual sales
Comparing prices from purchase invoices figures. One consultant that was hired
is how you check prices. You cannot check to review a Johnny Rocket restaurant for
every item against the actual cost but $7,000 did the audit and put together a
you can do 5% of the items. Pick at marketing program for the buyer. The
random, not by any suggestion made by the marketing program included delivery and
seller or others. If you do not catering. Both of which do not normally
understand how marketable the inventory show up on the computerized cash
is that you are buying, hire an expert, register.Restaurants - Franchise:
from that industry. Your broker should be You would imagine that franchise
able to help you in finding someone. Do restaurants records would be very
not be cheap, and think you do not need accurate because the franchise company
to spend the money on an expert adviser. gets a percentage of the gross income.
I will take a lunch bet that they will The bigger ones connect up to the
pay for them selves many times over.The individual franchise and know what is
second reason for checking inventory is happening faster then the owner. As
that if a seller doesn't take inventory stated above, the only sales that can be
at least yearly and adjust his inventory made and not declared to the computer are
value in his accounting records, catering or delivery orders, which could
accurately, the profit figure you are be done without ringing them up.Some
receiving will not be accurate. As a franchises do not hook up to the
rule, the higher cost of goods sold, the individual franchise computers and do not
lower the profit. Some business owners do audits regularly. This allows the
reduce the inventory value on the books, franchise to report reduced income to the
intentionally, to a lower value so as to company and the IRS. In case either comes
make the business show a higher cost of to audit, they press the delete button on
goods sold, which then creates a smaller the computer. If you as a buyer can get
taxable profit. If they do this year access to the computer you know the
after year, the profit may or may not be numbers are correct even if they are not
accurate for the current year. It might complete. It is impossible for the staff
take a CPA to figure this one out for or the owner to change the computer
you, if you do not have a background in records. The information can only be
retail.Equipment value: deleted. Again catering and take out may
Next thing to check on the financials is not be on the computer. Theft from
the real, current value of the equipment employees can only be in the form of 1.
you are buying with the business. The Employees that give free food to friends.
balance sheet might, if it shows all the 2. Employees not ringing up an order,
equipment the company owns, give you the which is difficult when businesses put up
cost of the equipment when it was signs saying, "If you do not get a
purchased. If you are buying assets receipt, your order is free."Some sellers
rather than cash flow, the equipment are so paranoid of the IRS, they are not
valuation becomes more important. No one willing to show anyone their private
wants to overpay for used equipment. Also records or computer tapes for fear that
check that the equipment works and is the buyer could be an IRS agent. My
actually being used rather than sitting personal opinion, and what I advice
behind the building with other junk.Cash sellers to do, is to get their books
Sales: legal and honest and hire themselves a
If all income is being reported, check top notch CPA, like Donald Trump, and use
sales volume activities that you have every legal trick in the book. Martha
observed against the daily records during Stewart didn't go to jail for inside
your "Due Diligence" to see if the volume trading. They got her on lying. There are
corresponds to what was reported last legal ways to avoid taxes so that fraud
year in the same month. If you see income is not necessary. If you cannot find a
of $500 per day but the seller shows good accountant, I will recommend one.If
sales of $1,000 per day, you need to find you ask someone "Are you a government
out why. Some smart buyers sit in the employee or IRS agent?" and they lie to
business all day, watch the sales and you; that might be considered entrapment
observe the activities of the staff. This and a good possible defense in court.
works if the seller is not putting on a But, I ask you. Is it worth the grief?The
full fledge production fraud for you the normal action of sellers, in this
buyer.Fraud: situation, is to require that the buyer
How does a seller defraud a buyer on take the business based on the recorded
current sales activity levels? Sellers records and guess as to how profitable
who keep poor records or no records, many the place really is. This is a very
times, suggest the buyer doing a 15-day difficult situation for the brokers and
visual inspection. This helps but it is buyers, since sellers do not price their
very dangerous to rely solely on physical business based on these reported numbers
inspections alone because the seller can but base their price on the real
still defraud the buyer. Here is the most numbers.I hope this is of some help to
famous of the stories I have heard over you in doing due diligence on a
the years.Seller owns a dry cleaner. The restaurant you might be interested in
buyer and seller have opened escrow and buying.Auto Repair Shops:
the deal is subject to a 15-day physical Auto repair shops are almost as bad as
observation period. The seller doesn't restaurants when it comes to
want the buyer to find out that business under-declaring cash. The normal
volume is very slow. The seller tells all procedure for most, I have run across, is
his friends to bring their dry cleaning to declare only the checks and credit
in to the shop for a two-week period, at card charges. The cash they put into
no charge. They bring in the clothing, their pocket. The good thing, in doing
get it cleaned, pick it up and pay for audits is that almost every one of these
it. Later the business owner meets the owners keeps their work orders-invoices.
customers and reimburses all of them for These are kept in monthly manila folders
the cost of their dry cleaning. The day and put into a drawer or file cabinet.
after escrow closes all that business They never tell you that they keep these
traffic stops. Think it never happens? records, but they do. They even tell me,
The same is true of restaurants. Seller as the broker, that all backup documents
tells all his friends to bring all of have been destroyed, but they are not.
their friends in for a free meal. When I insist that they cannot sell their
Customers pay the bill and some time business without providing these
later or at home, the business owner invoices, they tell me of their
reimburses all the customers for the cost existence.With the sales invoices an
of their meals.Actual time sellers spends audit of income becomes simple. Since the
working: sellers keep them in a manila folder by
Determine how many hours the seller months, you only have to pick monthly
really works. You are buying an income folders at random and total the actual
stream based on a known number of hours invoices. Then compare them to what the
of work. Make sure the seller isn't "State Board of Equalization" report says
working 80 hours and telling you he is and calculate what percentage of the
only working 40 hours, per week. I had an total was declared. If you do this for a
absentee fast food owner tell the buyers few months, a pattern will develop. Some
and me that he worked part time - 5 hours sellers have even run a calculator tape
per week. Closer inspection showed he was of the month's activities and/or written
working 25 hours per week. One auto it in a private ledger. You can check the
repair seller, we'll call him Bob, said actual invoice tapes against the private
he never was at the business, because he ledger records to confirm the private
had a second full time job. Inspection ledger information is correct.Conclusion:
found he was working 30 hours a week (4 It is a hard life when you own your own
plus hours every night, and 8 hours on business; you work long hours. Many
Saturdays).Find out what job functions people feel that is better than the
the seller does: alternative, which is to work for someone
Get a list of functions that the seller else, pay high taxes, never know if you
does. Is one of them bookkeeping? will be laid off and after years of hard
Sometimes the wife does the books part work, never have anything to show for it
time and this is never said. Again you all.If you are going to buy a business
may find the owner does the bookkeeping, with your hard earned money, you want to
at home, every night, for an extra hour. make sure you get what you paid for. Many
In an auto repair shop, you may find the people believe it is all right to cheat
owner is doing auto body repair work, the taxman but otherwise are very honest
personally, on Saturdays, which is work citizens. Others feel it is all right to
that you, as a buyer, will never be able cheap any poor sucker that comes along.
to duplicate. You need to be sure you Don't be a sucker, do your due diligence
know how to do every job function that and get what you paid for.Then build your
the seller does or learn them. The time new business into something you can be
to find out what technical knowledge you proud of and enjoy. While building your
need to have to take over the business is new business make a point to study
when you are doing your investigation, everything you can about Tax planning,
not the day after escrow tax avoidance and reducing taxes legally.
closes.Verification of things that are I started in College learning about the
not on the Financial Statements: tax codes, and there are so many ways to
It is a common occurrence that save taxes legally, you would never
businesses do not record all of their believe it. You will sleep better at
income on their financial statements. night, I promise you. Then 10-20 years
Yes, this is true. Many people do not, in from now when you want to sell your
fact, report the truth on their tax business, you can ask top dollar and get
returns. In fact, when I am talking about it. This because a buyer can do a simple
small retail or service businesses that due diligence and know that your business
deal with the public directly, I find it is doing exactly what your books say you
is over 90%. "Will the people with an are doing.DO YOUR DUE DILIGENCE and
honest set of books, please leave the buying your own business can be a
auditorium. There are two golf carts pleasant and rewarding experience!Willard
outside waiting to chauffer you home. You Michlin is an Investor, Business Broker,
do not need to hear this."The balance of California Real Estate Broker,
this article will discuss how a buyer Accountant, Financial Distress
might do their "Due Diligence" for Consultant, Well known Public speaker and
different types of businesses. These Administrative/Business Consultant.
types of businesses include Restaurants,




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